Citi Rewards+® Card review

Citi Rewards+® Card review

Updated: September 30, 2024

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Updated: September 30, 2024

Partner Offer: Citi is an advertising partner

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Ratings Policy
Rewards Rating:
3.9 rating
3.9 rating
3.9 / 5
Rewards Value:3.6
Annual Percentage Rate:3.0
Rewards Flexibility:3.0
Features:2.0
Issuer Customer Experience3.0

In a Nutshell:

The Citi Rewards+ Card is a valuable no-annual-fee card that rewards users for everyday purchases. While the rewards rate might not seem as high as similar cards, unique features make it easy to rack up flexible ThankYou points.

See Rates and Fees

Learn more about this card

Rewards Rate

  • Special offer: earn 5 ThankYou® Points per $1 spent on hotel, car rentals and attractions booked on CitiTravel.com through December 31, 2025.
  • Earn 2X ThankYou® Points at Supermarkets and Gas Stations for the first $6,000 per year and then 1X Points thereafter.
  • Earn 1X ThankYou® Points on All Other Purchases.
Average

Sign-up Bonus

  • Earn 20,000 bonus points after you spend $1,500 in purchases with your card within 3 months of account opening; redeemable for $200 in gift cards at thankyou.com.
Average

Annual Bonus

10% points back on ThankYou points you redeem (up to 100,000 points per year)

Very Good

Annual Fee

$0

Excellent

APR

18.24% - 28.24% (Variable)
Average

Pros:

  • Points don’t expire
  • No travel blackout dates
  • No limit on the number of points you can earn
  • Can redeem for gift cards, travel, merchandise and more
  • Can shop with points on Amazon

Cons:

  • Can only book travel through ThankYou Travel Portal
  • Redemption value only high on gift cards and travel purchases
Very Good

Citi Customer Service Ratings

  • J. D. Power 2020 customer satisfaction rating: 801 (50% of issuers in this category ranked higher)
  • 24/7 customer service?: Yes
  • Online chat available?: Yes
  • Google Play Store mobile app rating: 4.6/5
  • Apple Store mobile app rating: 4.9/5
Very Good

Other Notable Features:  Access to presale tickets and VIP experiences with Citi Private Pass, extended warranty

Designed with the spending patterns of the average consumer in mind, the Citi Rewards+ Card gives cardholders a great chance to earn rewards at a solid rate on everyday spending. With a bonus category for gas station and supermarket purchases and a unique feature that rounds points earned on every purchase up to the nearest 10, the card can help users quick rack up rewards on the things they buy most.

Why you might want the Citi Rewards+ Card

If you mostly spend on everyday purchases, rather than travel or big-ticket items, and don’t want to keep track of rotating categories, the Citi Rewards+ Card is a solid contender. If you make lots of small purchases, you can also take advantage of the card’s unique round-up feature. The card may also benefit you if you want to make a balance transfer don’t want to sacrifice rewards.

Unique round up feature

One of the most valuable features of the Citi Rewards+ Card is the round up feature, which rounds ThankYou points earned on every purchase up to the nearest 10. So instead of a $12 movie ticket earning you 12 points, it will earn you 20.

This drastically increases the rewards value of the card and makes it a great choice for everyday spending. Even small purchases like your morning cup of coffee have the potential to earn you significant rewards.

Updated welcome offer

Citi recently updated this card’s welcome offer to 20,000 bonus points after you spend $1,500 in your first three months as a cardholder. That’s worth $200 in gift cards at thankyou.com. While this is down slightly from the card’s previous offer (25,000 with the same spending requirement), it’s still solid for a no-annual-fee rewards card.

Bonus for redeeming ThankYou points

In addition to the round up feature, the Citi Rewards+ Card awards users 10% back on the ThankYou points they redeem, up to 100,000 points per year. If you spend $1,325 per month on your card and redeem all the points you earn each year, that comes out to an additional 2,200 points every year.

Why you might want a different card

Though the Citi Rewards+ card does reward 2X ThankYou points for supermarkets and gas stations, that reward rate is capped at $6,000 per year, which is easily reached if you have a big family or multiple vehicles. You also can’t transfer points to Citi’s travel partners as you can with an alternative like Citi’s premium card, the Citi Premier® Card(The Citi Premier Card is no longer available). Through some redemption methods, ThankYou points are worth up to 1 cent, not as high as other points programs, and some redemption options go as low as 0.5 cents per point.

Cannot transfer ThankYou points to Citi travel partners

The Citi Rewards+ card does earn you ThankYou points, but you cannot transfer any of those ThankYou points to Citi’s 16 airline partners, except for JetBlue at only 0.8 cents per point. On the other hand, the Citi Premier Card (The Citi Premier Card is no longer available) allows you to transfer your ThankYou points to its transfer partners, at a higher rate of 1 cent per point, such as Singapore Airlines, Virgin Atlantic and Flying Blue.

Relatively low rewards rate on groceries

Though the Citi Rewards+ is meant to earn you rewards on your everyday purchases, mainly at supermarkets and gas stations, the rewards rate of 2 ThankYou points per dollar in this category, up to $6,000 per year, is rather low compared to other cards offering the same bonus category on the market.

Take for example, the Blue Cash Preferred® Card from American Express that earns 6% cash back at U.S. supermarkets on up to $6,000 per year in purchases, then 1% after you’ve reached the cap. In fact, the Blue Cash Preferred also offers 3% cash back at U.S. gas stations, and with the value of Citi ThankYou points at 1.19 cents, the rewards rate of the Blue Cash Preferred is actually higher than the Citi Rewards+.

How does the Citi Rewards+ compare to other rewards cards?

Though the Citi Rewards+ card is great for cardholders looking for a straightforward rewards program on their everyday purchases, there are other great rewards cards to consider as well. Here are some alternatives that offer competitive rewards, sign-up bonuses and 0% introductory APR.

Citi Double Cash® Card

Citi Double Cash® Card

Bank of America® Customized Cash Rewards credit card

Bank of America® Customized Cash Rewards credit card

Chase Freedom Unlimited®

Chase Freedom Unlimited®

Rewards rate

  • Earn 2% on every purchase with unlimited 1% cash back when you buy, plus an additional 1% as you pay for those purchases. To earn cash back, pay at least the minimum due on time.
  • Plus, a special travel offer, earn 5% total cash back on hotel, car rentals and attractions booked on the Citi Travel℠ portal through 12/31/25.
Rewards rate

  • Earn 3% cash back in the category of your choice (up to $2,500 in combined choice category/grocery store/wholesale club quarterly purchases).
  • Earn automatic 2% at grocery stores and wholesale clubs (up to $2,500 in combined choice category/grocery store/wholesale club quarterly purchases).
  • Earn unlimited 1% on all other purchases.
Rewards rate

  • Enjoy 5% cash back on travel purchased through Chase Travel℠, our premier rewards program that lets you redeem rewards for cash back, travel, gift cards and more.
  • 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service.
  • 1.5% cash back on all other purchases.
Sign-up bonus

  • Earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This bonus offer will be fulfilled as 20,000 ThankYou® Points, which can be redeemed for $200 cash back.
Sign-up bonus

  • $200 online cash rewards bonus after you make at least $1,000 in purchases in the first 90 days of account opening.
Sign-up bonus

  • Earn an extra 1.5% on everything you buy (on up to $20,000 spent in the first year) — worth up to $300 cash back. That’s 6.5% on travel purchased through Chase Travel℠, 4.5% on dining and drugstores, and 3% on all other purchases.
Regular APR

18.74% - 28.74% (Variable)

Regular APR

18.74% - 28.74% Variable APR on purchases and balance transfers

Regular APR

19.99% - 28.74% Variable

Introductory period (balance transfers)

18 months

Introductory period (new purchases)

15 billing cycles

Introductory period (new purchases)

15 months

Other things to know

  • No category restrictions on rewards
  • Convert rewards to ThankYou points
  • Intro balance transfer fee of $5 or 3% (whichever is higher), on transfers completed in first 4 months
Other things to know

  • $2,500 quarterly spend cap on 2% and 3% categories each quarter
  • Qualify for the Bank of America Preferred Rewards® program to earn 25% to 75% more cash back on every purchase
  • Rewards are cash back only, not points or miles
Other things to know

  • No limits on cash back
  • Transfer rewards on Ultimate Rewards points to other Chase cards
  • Car rental insurance
  • Purchase protection
  • Extended warranty
  • Trip cancellation and interruption insurance

Citi Rewards+ vs. Citi Double Cash

For cardholders who prefer a flat rate cash back card, rather than keeping track of any bonus categories the Citi Double Cash might be a perfect fit for you. It earns 1% cash back on all purchases, then another 1% when you pay off those purchases. With a total of 2% on all purchases, the Citi Double Cash provides solid rewards and has no spending cap in any categories. The Citi Double Cash’s rewards can also be converted into Citi ThankYou points, like the Citi Rewards+.

It’s important to note: you only earn 1% from payments if you pay at least the minimum balance every month, so if you’re the type to pay off your balance regularly you should definitely look into this card. The advantages for the Citi Rewards+ are of course its round up feature and 10% back on redeeming ThankYou points; both features easily rack up rewards and may earn you more.

Citi Rewards+ vs. Bank of America Customized Cash

The Bank of America Customized Cash card offers $200 online cash rewards if you spend $1,000 in the first 90 days. This isn’t the highest sign-up bonus out there, but it has a lower spending requirement than the Citi Rewards+ card’s offer.

If you prefer just cash back over points, the Bank of America Customized Cash might be for you. The rewards rate is also better than the Citi Rewards+ at 3% cash back in a category of your choice (gas, online shopping, dining, travel, drug stores, or home improvements and furnishings) and 2% cash back at grocery stores and wholesale clubs. However, there is a $2,500 cap per quarter on the 2% and 3% categories, then you earn an unlimited 1%. That totals to a $10,000 spending cap per year, still higher than the Citi Rewards+ card’s $6,000 cap on supermarkets and gas, and 1X ThankYou point thereafter.

Rather than spending on everyday purchases, if you know you spend more on dining or online shopping, the Bank of America Customized Cash is great because of its 3% cash back on your choice category. If you find yourself spending more in a particular category, you can always change your choice category, once per calendar month.

Citi Rewards+ vs. Chase Freedom Unlimited

To the frequent travelers and cash back enthusiasts, consider the Chase Freedom Unlimited. With some of the highest cash back rewards of the Citi Rewards+ alternatives, the Chase Freedom Unlimited delivers with 5% cash back on Lyft purchases (through March 2025). It also has 3% cash back on dining and drugstore purchases.

Unlike the Citi Rewards+, there is no limit on the cash back, so you can spend freely in the bonus categories without worry. Plus, the card covers you across the board, earning you cash back on both travel and everyday purchases.

How to use the Citi Rewards+ Card

  • Use the card for all your day-to-day transactions (especially small purchases like your morning coffee or lunch) to boost your rewards rate with the round up feature.
  • Redeem your ThankYou points often to receive 10% back on up to 100,000 points a year.
  • Use the card on gas and supermarket purchases to take advantage of the bonus category (on up to $6,000 per year in purchases, then 1x points).
  • Pay off large balances during the first 15 months (from the date of first transfer) to avoid interest charges. Keep in mind that a 18.24% - 28.24% (Variable) APR applies after the introductory period ends.
  • Through December 31, 2025, take advantage of the Citi Rewards+ card’s boosted rewards rate on hotel reservations, car rentals and attractions (excluding flights) booked through CitiTravel.com. You’ll earn 5 points per dollar on this spending during the promotional period.

Is the Citi Rewards+ right for you?

For the cardholder who wants no frills and no fuss on their main card spent on regular purchases, the Citi Rewards+ is a reliable choice. You won’t need to keep track of any rotating bonus categories or go out of your way to spend in categories you wouldn’t normally spend in. It’s also the best card for those who tend to spend on small items, like coffee or a post-workout snack, because of its handy round up feature. And it’s excellent for anyone who’s paying off balances from other credit cards with its intro APR on balance transfers, but doesn’t want to sacrifice on rewards.

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All reviews are prepared by CreditCards.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including card rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the bank’s website for the most current information.

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